Frequently Asked Questions
Everything you need to know about your bl-nk London shopping experience.
How long does shipping take within the UK?
Standard UK delivery typically takes 3-5 business days. We also offer an express shipping option for those who need their artisanal pieces sooner.
What is your return policy for international orders?
We accept returns within 28 days of receipt. Items must be in their original condition with all bl-nk London tags attached. Please note that international return shipping costs are the responsibility of the customer.
How do I care for my bl-nk London garments?
Due to the delicate nature of our handcrafted fabrics and intricate beadwork, we recommend dry cleaning for most items. Always check the specific care label inside your garment for detailed instructions.
Do you provide a size guide for your collections?
Yes, a comprehensive size guide is available on every product page to help you find the perfect fit. Our designs often feature a relaxed, bohemian silhouette, so please refer to the specific measurements provided.
Are your products ethically produced?
Sustainability and ethical craftsmanship are at the heart of bl-nk London. We work closely with skilled artisans to ensure fair wages, safe working conditions, and the preservation of traditional textile techniques.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure digital payment options like PayPal and Apple Pay.